CignaMedium ImpactDocumentation

Advance care planning and the important role of health care providers

Published May 27, 2026Effective May 26, 2026

AI Summary

Cigna Healthcare is emphasizing the importance of healthcare providers conducting advance care planning discussions with patients and properly documenting these conversations in medical records. This affects medical record review audits and quality program requirements.

Action Required

Immediately: All providers must begin documenting advance directive discussions in patient medical records during hospital admissions and annual wellness visits. Update EMR templates to include advance care planning documentation fields. Ensure discussions are properly recorded as this will be reviewed during Cigna Healthcare's annual Ambulatory Medical Record Review audits.

Plan Types

All Plans

Specialties

all-specialties

Advance care planning and the important role of health care providers | Cigna | PolicyChanges.app