All PlansDocumentationMedium impact
Advance care planning and the important role of health care providers
Cigna·General
Effective date
May 26, 2026
We identified it
May 27, 2026
Summary
Cigna Healthcare is emphasizing the importance of healthcare providers conducting advance care planning discussions with patients and properly documenting these conversations in medical records. This affects medical record review audits and quality program requirements.
Action Required
Immediately: All providers must begin documenting advance directive discussions in patient medical records during hospital admissions and annual wellness visits. Update EMR templates to include advance care planning documentation fields. Ensure discussions are properly recorded as this will be reviewed during Cigna Healthcare's annual Ambulatory Medical Record Review audits.