All PlansAdministrativeMedium impact
Revised Monthly Provider Manual Chapters - Updated 04.01.2021 pdf
Connecticut Medicaid (HUSKY Health)·Provider Bulletin
Effective date
Apr 1, 2021
We identified it
Jun 20, 2026
Summary
Three provider manual chapters have been updated: Chapter 9 (Prior Authorization), Chapter 10 (Web Portal and AVRS), and Chapter 12 (Claim Resolution Guide). Providers need to download the latest versions from the insurance portal to ensure they have current guidance on authorization requirements, portal usage, and claim resolution procedures.
Action Required
Immediately: Billing team and providers must download updated Chapter 9 (Prior Authorization), Chapter 10 (Web Portal/AVRS), and Chapter 12 (Claim Resolution Guide) from the insurance portal under Information > Publications. Review changes for new authorization requirements, portal procedures, and claim resolution processes. Update internal workflows and staff training accordingly.