Who is affected by this change?

This affects Connecticut Medicaid (HUSKY Health) Physical Therapy, Occupational Therapy providers in CT on Medicaid plans.

When does this change take effect?

This change is effective Oct 6, 2021.

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Electronic Visit Verification Additional Languages pdf

Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy·Provider Bulletin

Effective date

Oct 6, 2021

We identified it

Jun 20, 2026

Days to comply

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Summary

Connecticut's Electronic Visit Verification (EVV) system is adding 6 additional languages (Spanish, Russian, Somali, Chinese Simplified, Egyptian Arabic, and Polish) to its phone system and mobile app for home health and waiver service providers. This change affects the language selection prompts when caregivers call in/out of visits.

Action Required

Action needed

No action required for billing teams. This change only affects caregiver language options for visit verification calls and does not impact billing processes or codes.

Related policy hubs

Connecticut Medicaid (HUSKY Health) policies CT policy changes Physical Therapy Occupational Therapy