MedicaidAdministrativeMedium impact
Discontinuation of Internet Explorer Support pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Sep 30, 2021
We identified it
Jun 20, 2026
Summary
Gainwell Technologies is discontinuing Internet Explorer support for the Connecticut Medical Assistance Program website effective September 30, 2021. Providers must switch to Microsoft Edge or Google Chrome to access the ctdssmap.com portal for Medicaid billing and administrative functions.
Action Required
By September 30, 2021: All staff accessing the Connecticut Medicaid portal (ctdssmap.com) must switch from Internet Explorer to Microsoft Edge or Google Chrome browsers. Update all workstations and ensure bookmark/login access works with new browsers. Failure to switch will prevent access to Medicaid billing portal and administrative functions.