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Revised Provider Manual Chapters - Updated 10.07.2021 pdf

Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Oct 7, 2021
We identified it
Jun 20, 2026
Days to comply

Summary

Multiple provider manual chapters have been updated including Professional Services, Prior Authorization, and Claim Resolution guides. Billing teams must download the latest versions from the portal to ensure they're following current policies and procedures.

Action Required

Action needed
Immediately: Billing team and providers must go to www.ctdssmap.com, select Information then Publications, and download the updated versions of Chapters 8 (Professional Services and Waiver Services), 9 (Prior Authorization), 11 (Institutional Billing Guide), and 12 (Claim Resolution Guide). Select appropriate provider type and claim type from dropdown menus when downloading. Review changes and update internal procedures accordingly.