MedicaidAdministrativeMedium impact
RESCHEDULED - Discontinuation of Internet Explorer Supports pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Oct 14, 2021
We identified it
Jun 20, 2026
Summary
Gainwell Technologies has discontinued Internet Explorer support for the Connecticut Medical Assistance Program website (www.ctdssmap.com) effective October 14, 2021. All providers must now use Microsoft Edge or Google Chrome browsers to access the Connecticut Medicaid portal.
Action Required
Immediately: All staff accessing the Connecticut Medicaid portal at www.ctdssmap.com must switch from Internet Explorer to Microsoft Edge or Google Chrome. Clear browser cache and review compatibility settings before first access. Update any bookmarks or shortcuts to ensure they open in the supported browsers.