Who is affected by this change?

This affects Connecticut Medicaid (HUSKY Health) Physical Therapy, Occupational Therapy providers in CT on Medicaid plans.

When does this change take effect?

This change is effective Nov 3, 2021.

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Electronic Visit Verification - Task to Service Enhancement pdf

Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy·Provider Bulletin

Effective date

Nov 3, 2021

We identified it

Jun 20, 2026

Days to comply

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Summary

Connecticut Medicaid is implementing an Electronic Visit Verification (EVV) enhancement that will restrict task selection to only those valid for the selected service, creating an 'Invalid Task' exception when mismatched tasks are selected. This affects home care and waiver service providers using Sandata systems.

Action Required

Action needed

By November 3, 2021: Providers using Sandata Agency Management (SAM) and Sandata Mobile Connect (SMC) must update their mobile apps from Google Play or App Store to implement the Task to Service enhancement. Review the Task to Service Code Charts available on the EVV Web page at www.ctdssmap.com to ensure staff understand which tasks are valid for each service type to avoid 'Invalid Task' exceptions.

Related policy hubs

Connecticut Medicaid (HUSKY Health) policies CT policy changes Physical Therapy Occupational Therapy