MedicaidAdministrativeLow impact
DSS Important Message - Consumer Assessment of Healthcare Providers and Systems Survey pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
We identified it
Jun 20, 2026
Summary
Community Health Network of Connecticut is implementing annual CAHPS surveys to assess member experiences with providers, focusing on communication effectiveness. Providers will receive a CAHPS Provider ALERT Communication Tool in the coming weeks with clinical communication strategies to improve patient engagement and survey scores.
Action Required
In coming weeks: When CAHPS Provider ALERT Communication Tool arrives by mail, review the one-page clinical communication strategy guide. Providers should implement the communication tips to enhance patient experience and engagement during encounters. Visit https://www.huskyhealthct.org/providers/PCMH/pcmh-consumer-protection.html for additional information.