MedicaidAdministrativeLow impact
[New York] Navigating health with confidence through the Complex Case Management Program
Anthem BCBS·NY·Provider Bulletin
We identified it
May 21, 2026
Summary
Anthem Blue Cross has published an informational bulletin about their Complex Case Management program for New York Medicaid members. This is an educational resource describing existing case management services and referral processes—no billing codes, coverage rules, or reimbursement changes are introduced.
Action Required
No immediate action required. This is an informational bulletin about an existing program. Billing team should be aware that providers can refer patients to Anthem's Complex Case Management program by visiting https://anthembluecross.com/ny/provider or calling 833-869-5890. No billing workflow, coding changes, or prior authorization requirements are affected by this publication.