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DSS Important Message - Incontinence Supplies Claims Processing Issue pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
We identified it
Jun 20, 2026
Summary
DSS corrected a claims processing issue that caused incorrect quantity cutbacks for incontinence supplies codes T4521-T4544 for services May 1-4, 2022. The system has been updated with correct allowed quantities, and providers must resubmit any claims that were previously cut back below these amounts.
Action Required
Immediately: DME billing team must identify and resubmit any claims for incontinence supplies codes T4521-T4544 with dates of service May 1-4, 2022 that were processed with quantity cutbacks below the corrected allowed amounts (220 for adult products, 250 for pediatric/youth products and pads). Review claim processing reports to identify affected claims.