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2023.11 Provider Bulletin - Reinstating Enhanced Care Clinic Access Requirements pdf

Connecticut Medicaid (HUSKY Health)·CT · Psychiatry·Provider Bulletin
Effective date
May 12, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

Connecticut Medicaid is reinstating Enhanced Care Clinic (ECC) access requirements that were suspended during COVID-19, including screening/triaging requirements, evaluation timeframes, and extended hours of operation. This affects behavioral health clinics participating in the Connecticut Behavioral Health Partnership.

Action Required

Action needed
By May 12, 2023: Enhanced Care Clinic providers must resume full compliance with access requirements from PB 2018-22, including screening and triaging all referrals (telephonic and walk-in), evaluating members within required timeframes for emergent/urgent/routine cases, resuming extended hours except for exempted secondary sites, and ending temporary site merging. Review PB 2018-22 for complete requirements as performance will be monitored through compliance surveys and Mystery Shopper calls.