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2023.18 Provider Bulletin - New Guidance for Services Rendered via Telehealth under CMAP pdf

Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
May 12, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

Connecticut's HUSKY Health (Medicaid) program has updated telehealth coverage policies effective May 12, 2023, continuing to reimburse certain telehealth services at the same rate as in-person visits. This supersedes all previous COVID-19 telehealth guidance and requires providers to obtain written informed consent annually and maintain capacity for in-person services.

Action Required

Action needed
Immediately: Billing team must verify which specific procedure codes are approved for telehealth billing by checking the CMAP Telehealth Table at www.ctdssmap.com. Providers must obtain written informed consent (electronic acceptable) from all HUSKY Health members before providing telehealth services and annually thereafter. Update billing workflows to use appropriate telehealth modifiers as specified in the CMAP Telehealth Table. Ensure HIPAA-compliant telehealth software is being used. Failure to follow telehealth criteria may result in claim denials or financial adjustments during post-payment review.