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2023.24 Provider Bulletin - Updated Guidance - Home Health and Hospice Services - Ending Temporary Flexibilities pdf
Connecticut Medicaid (HUSKY Health)·CT · Palliative Care, Physical Therapy, Occupational Therapy·Provider Bulletin
Effective date
May 12, 2023
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid is ending COVID-19 temporary flexibilities for home health and hospice services effective May 12, 2023. All home health services (nursing, therapy, evaluations, medication administration) and hospice services must now be provided in-person, and face-to-face encounter requirements are reinstated with specific timeframes.
Action Required
By May 12, 2023: Home health and hospice providers must immediately transition all services to in-person delivery only - no more telehealth/remote services allowed. Billing team must ensure face-to-face encounters occur within required timeframes (90 days before or 30 days after start of services). Update Electronic Visit Verification (EVV) systems for Connecticut Home Care, Personal Care Assistance, Acquired Brain Injury, and Autism Waiver services. Review and implement guidance from referenced provider bulletins for medication administration and therapy evaluation billing.