MedicaidAdministrativeMedium impact
March 2024 InterChange Newsletter PDF
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Apr 1, 2024
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid has issued multiple billing updates including new EVV denial codes for home health claims starting April 1, 2024, corrected crossover billing procedures for Medicare Advantage plans, and mandatory address verification requirements to prevent claim denials and payment issues.
Action Required
By April 1, 2024: Home health providers must ensure all EVV visits are confirmed in Santrax before billing and prepare for new denial codes (3327, 3328, 3331, 3332). Immediately: All providers must verify and update addresses in secure web portal under Account > Demographic Maintenance > Location Name Address to prevent claim denials. Medicare/Medicaid providers must use CARC 2 instead of CARC 3 for Medicare Advantage crossover claims to avoid 'Bill Medicare first' denials.