MedicaidAdministrativeHigh impact
Faxed Medical Prior Authorizations PDF
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
We identified it
Jun 20, 2026
Summary
Community Health Network of Connecticut (CHNCT) experienced a system failure that purged faxed prior authorization requests submitted between April 10-12, 2024. Providers must verify their requests in the medical authorization portal and resubmit any missing requests to avoid delays in patient care.
Action Required
Immediately: All providers with CHNCT patients must log into the medical authorization portal to verify that faxed prior authorization and inpatient admission notification requests submitted April 10-12, 2024 are present. If requests are missing from the portal or no response was received, resubmit the requests to CHNCT. Contact HUSKY Health Provider Line at 1-800-440-5071 for questions about prior authorization status.