Anthem BCBSMedium ImpactAdministrative
[California] Outbound communications compliance requirements
Published May 16, 2026
AI Summary
Anthem has updated outbound communications compliance requirements for California providers. This policy establishes new standards for how healthcare practices communicate with patients regarding billing, collections, and other outbound correspondence to ensure regulatory compliance.
Action Required
Review the full policy at the provided URL to understand specific outbound communication requirements. Update patient communication templates, collection notices, and billing correspondence to ensure compliance with new California regulations. Train billing and administrative staff on updated communication protocols.
Plan Types
All Plans
States
CA
Specialties
all-specialties