MedicaidAdministrativeHigh impact
Claim Denials for EVV Mandated Non-Waiver Home Health Services
Connecticut Medicaid (HUSKY Health)·CT·Coding
Effective date
Oct 1, 2024
We identified it
Jun 20, 2026
Summary
A temporary fix for EVV claim denials affecting non-waiver home health services will end on October 1, 2024, when EOB code 3331 'Confirmed Visit Not Found' will return to denied status. Providers must ensure visits are properly confirmed in the EVV system before billing and allow 48 hours for visits to load into MMIS.
Action Required
By October 1, 2024: Home health billing team must implement 48-hour waiting period before submitting claims to allow visits to load into MMIS. Verify all EVV visits show status 02 (Confirmed), 03 (In Process), or 04 (Closed) in Sandata Agency Management system before claim submission. Claims with unconfirmed visits will be denied starting October 1st.