MedicaidAdministrativeMedium impact
DSS Important Message - Emergency Extended Down Time Notification - 03.06.2025
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Mar 6, 2025
We identified it
Jun 20, 2026
Summary
Emergency system downtime is scheduled for Thursday, March 6, 2025 from 12:00 am to 2:00 am, affecting access to AVRS, POS, and ctdssmap.com systems. Pharmacy providers should implement downtime procedures and may dispense 2-day emergency supplies for prior authorization claims at their discretion.
Action Required
March 6, 2025 12:00-2:00 am: All staff should avoid attempting transactions during system downtime. If systems are inaccessible, retry transactions after 2:00 am. Pharmacy staff should implement established downtime procedures and may dispense 2-day emergency supplies for prior authorization claims.