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MedicaidAdministrativeLow impact

2025.20 - Provider Bulletin - Inability To Fill Prescription Notice

Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

Connecticut Department of Social Services now requires pharmacies to provide HUSKY Health (Medicaid) clients with a standardized flyer explaining why prescriptions cannot be filled. Pharmacy staff must hand out the notice and check the appropriate reason box each time a prescription is denied.

Action Required

Action needed
Immediately: This policy does not directly affect medical billing teams as it applies to pharmacy operations only. However, billing teams should be aware that HUSKY Health clients may have better documentation of prescription fulfillment issues, which could impact medication-related billing or prior authorization processes.