All PlansAdministrativeMedium impact
Extended System Downtime Notification
Connecticut Medicaid (HUSKY Health)·Provider Bulletin
Effective date
Nov 16, 2025
We identified it
Jun 20, 2026
Summary
All insurance systems including POS, AEVS, web portals, and electronic claim processing will be unavailable for maintenance from 12:00 AM to 5:00 AM on Sunday, November 16, 2025. This affects all electronic transactions and real-time eligibility verification during the downtime period.
Action Required
Before November 16, 2025: Billing team must plan alternative workflows for the 5-hour system downtime (12:00 AM - 5:00 AM). Prepare to process claims offline, delay real-time eligibility checks, and postpone electronic submissions until systems are restored. Schedule any urgent authorization requests outside the maintenance window.