MedicaidAdministrativeMedium impact
DSS Important Message - Emergency Down Time Notification 12.02.2025
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Dec 2, 2025
We identified it
Jun 20, 2026
Summary
DSS (Connecticut DSS MAP) will have emergency system downtime tonight (December 2, 2025) from 10pm for 30 minutes to 1 hour. During this time, providers will be unable to access AVRS, POS systems, or the ctdssmap.com website for eligibility verification and claims processing.
Action Required
Tonight at 10pm (December 2, 2025): Billing staff should avoid submitting claims or checking eligibility during the 30-60 minute downtime window. If systems are inaccessible, wait and retry transactions after the maintenance window ends. Plan alternative workflows for any urgent eligibility verifications needed during this time.