All PlansAdministrativeMedium impact
Newsletter Vol. 2, No. 32
New Jersey Medicaid·NJ·Provider Notice
We identified it
Jun 20, 2026
Summary
Healthcare providers must provide auxiliary aids (like qualified sign language interpreters) for deaf and hard of hearing patients under the ADA. Providers cannot charge patients or their insurance for interpreter costs and must ensure effective communication during medical care.
Action Required
Immediately: Establish procedures to provide qualified sign language interpreters for deaf patients when needed. Front desk staff must identify communication needs during scheduling. Billing team must ensure interpreter costs are never billed to patients or insurance. Practice must absorb these costs as required by ADA compliance.