MedicaidAdministrativeMedium impact
Newsletter Vol. 19, No. 42
New Jersey Medicaid·NJ·Provider Notice
Effective date
Aug 1, 2009
We identified it
Jun 20, 2026
Summary
New Jersey Medicaid has implemented procedural changes for scheduling non-emergency medical transportation through LogistiCare. Nursing and assisted living facilities must now use LogistiCare's dedicated facility phone line (1-866-527-9945) or fax service to schedule transportation for eligible NJFC/Medicaid clients, and must complete Medical Necessity Forms for each resident requiring transportation.
Action Required
Immediately: New Jersey facilities must update transportation scheduling procedures to use LogistiCare's facility phone line (1-866-527-9945) or fax service (1-877-457-3316) for all non-emergency Medicaid client transportation. Complete Medical Necessity Forms from LogistiCare's website (http://njfacility.logisticare.com) for each resident requiring transportation. Update staff training on the four authorized service levels: non-emergent ambulance, MAV wheelchair, MAV ambulatory, and livery services.