MedicaidAdministrativeHigh impact
Newsletter Vol. 31, No.16
New Jersey Medicaid·NJ·Reimbursement
Effective date
Jul 1, 2021
We identified it
Jun 20, 2026
Summary
New Jersey is enforcing Electronic Visit Verification (EVV) compliance for Personal Care Assistance (PCA) services effective July 1, 2021. Providers must attest their EVV operational status and integrate with approved systems (HHAeXchange, CareBridge, or third-party EDI solutions) by September 30, 2021 or lose billing ability and new patient referrals. Non-compliant providers will be transitioned off existing cases starting August 1-September 1, 2021 depending on compliance tier.
Action Required
REQUIREMENTS:
1. By July 1, 2021: Billing team and providers must complete one-time EVV compliance attestation at https://www.cognitoforms.com/HHAeXchange1/njevvproviderattestationform. Document current status (Operational, Engaged, or Disengaged) and reason for any non-compliance with all applicable payers (FFS Medicaid, Aetna, Amerigroup, Horizon, UnitedHealthcare, WellCare).
2. By September 1, 2021: Billing team must ensure PCA billing workflow is fully integrated with correct EVV system per payer: HHAeXchange for FFS Medicaid/Aetna/UnitedHealthcare/WellCare OR CareBridge for Amerigroup/Horizon. All EVV-mandated PCA services must be submitted and billed through designated platform. Update billing software to route claims to correct portal by payer.
3. By September 30, 2021: Providers must achieve Operational status with all payers or lose ability to bill for services delivered after this date. Disengaged providers must move to Engaged status immediately to avoid case transition starting August 1, 2021 (FFS Medicaid) or September 1, 2021 (DDD).
4. Immediately: Establish communication with assigned payer contacts (listed in policy table) to confirm EVV integration requirements and troubleshoot any technical issues with HHAeXchange or CareBridge.
5. Ongoing through October 1, 2021: Monitor case transitions for any existing PCA members being moved to Operational providers. Ensure continuity of care documentation is transferred.
CONSEQUENCES: Failure to achieve Operational status results in: (1) No new PCA referrals as of July 15-September 1, 2021 depending on status tier; (2) Existing patient cases transferred to compliant providers starting August 1-September 1, 2021; (3) Inability to bill for services after September 30, 2021 until full compliance achieved; (4) Loss of Medicaid/NJ FamilyCare provider participation.