Medicare AdvantageAdministrativeMedium impact
[Ohio] Important Reminder: Reporting Practice Changes to CareSource
CareSource·OH·Provider Bulletin
We identified it
May 9, 2026
Summary
CareSource is reminding Ohio providers to promptly report all practice changes—including provider terminations, office closures, and unit closures—through established channels (Provider Portal, email, fax, or mail). Timely notification is required to keep provider directories current and maintain member access to care, with reporting obligations to both Medicaid and Medicare.
Action Required
Immediately: Establish a process to report any practice changes to CareSource within the timeframe required by the Provider Manual. Assign responsibility to administrative staff to submit notifications through one of four channels: Provider Portal, email (ProviderMaintenance@CareSource.com), fax (937-396-3076), or mail (ATTN: Provider Maintenance). Ensure all provider terminations, office closures, and unit closures are reported promptly. Failure to report changes delays directory updates and may disrupt member access to care; changes must also be reported to Medicaid and Medicare separately.