MedicaidAdministrativeMedium impact
Newsletter Vol. 32, No.23
New Jersey Medicaid·NJ · Physical Therapy, Occupational Therapy·Provider Notice
Effective date
Jul 1, 2022
We identified it
Jun 20, 2026
Summary
New Jersey Medicaid providers using Electronic Visit Verification (EVV) through HHAeXchange must implement Multi-Factor Authentication (MFA) for portal access. This affects home health, personal care assistant services, and developmental disabilities providers who must add an additional security layer requiring username, password, and a system-generated code.
Action Required
By September 2022: Home health and personal care providers must set up Multi-Factor Authentication in HHAeXchange portal when notified by the vendor. Follow the HHAeXchange MFA Job Aide to configure MFA at user level. Contact njsupport@hhaexchange.com for technical issues. Failure to implement MFA will prevent access to EVV portal for required visit verification.