MedicaidAdministrativeMedium impact
Non-Emergency Medical Transportation
Missouri Medicaid (MO HealthNet)·MO·Provider Notice
Effective date
Dec 15, 2014
We identified it
Jun 20, 2026
Summary
MO HealthNet (Missouri Medicaid) providers can now arrange Non-Emergency Medical Transportation for patients through LogistiCare Solutions by calling 1-866-269-5927. Transportation must be requested at least 5 calendar days in advance for routine appointments, with 24/7 availability for urgent appointments and hospital discharges.
Action Required
Immediately: Front desk staff should save the LogistiCare transportation phone number (1-866-269-5927) and inform MO HealthNet patients about available transportation services. Staff should request transportation at least 5 calendar days before routine appointments. For urgent appointments or hospital discharges, transportation can be arranged 24/7. Use complaint line 1-866-269-5944 for late rides or service issues.