MedicaidAdministrativeHigh impact
[Indiana] Urgent Medical Device Correction - FreeStyle Libre 3 and FreeStyle Libre 3 Plus Sensors
CareSource·IN · Endocrinology, Internal Medicine, Family Medicine +2 more·Provider Bulletin
Effective date
Jan 2, 2026
We identified it
May 9, 2026
Summary
CareSource Indiana Medicaid has issued an urgent alert regarding FreeStyle Libre 3 and FreeStyle Libre 3 Plus sensors due to an FDA early alert for incorrect low glucose readings. Providers must immediately inform affected patients to discontinue use of impacted sensors, direct them to www.FreeStyleCheck.com for verification, and facilitate replacements through CareSource Pharmacy.
Action Required
Immediately (effective 01/02/2026): Clinical staff must identify all patients currently dispensed FreeStyle Libre 3 or FreeStyle Libre 3 Plus sensors. Notify affected patients of the safety alert and direct them to www.FreeStyleCheck.com to verify if their specific sensor is impacted. Instruct patients to discontinue use of affected sensors immediately. Coordinate with CareSource Pharmacy (1-844-607-2831, Monday-Friday 7am-7pm ET) to process sensor replacements. Billing team: Be prepared to handle claims adjustments and replacement authorizations. Failure to communicate this alert to patients could result in serious adverse events and liability exposure.