MedicaidAdministrativeLow impact
Non-Emergency Medical Transportation Program
Missouri Medicaid (MO HealthNet)·MO·Provider Notice
Effective date
Sep 1, 2015
We identified it
Jun 20, 2026
Summary
MO HealthNet provides Non-Emergency Medical Transportation (NEMT) through LogistiCare Solutions for eligible participants to attend covered medical appointments. Transportation must be scheduled at least 5 calendar days in advance, and ancillary services like meals and lodging may be covered for overnight stays when other services aren't available at no charge.
Action Required
Front desk staff should inform eligible MO HealthNet patients about NEMT services available through LogistiCare (1-866-269-5927). Scheduling staff should advise patients to arrange transportation at least 5 calendar days before appointments. Post NEMT information in patient areas and train staff on eligibility requirements per Section 22 of the provider manual.