MedicaidDocumentationMedium impact
COVID-19: Pharmacy Signature Log Requirement
Missouri Medicaid (MO HealthNet)·MO·Pharmacy
Effective date
Mar 20, 2020
We identified it
Jun 20, 2026
Summary
MO HealthNet (Missouri Medicaid) is temporarily allowing pharmacies to document in signature logs that patients were not required to sign due to COVID-19 social distancing, while still maintaining the required signature log and offer to counsel documentation.
Action Required
Immediately: Pharmacy billing staff must ensure signature logs document when patients were not required to sign due to COVID-19 social distancing requirements. Continue maintaining signature logs and offer to counsel documentation per section 13.11.B of MO HealthNet Pharmacy Provider Manual. Update documentation procedures to include COVID-19 notation for unsigned prescriptions.