MedicaidCoverageHigh impact
COVID-19: Telehealth – REVISED March 26, 2020
Missouri Medicaid (MO HealthNet)·MO·Provider Notice
Effective date
Mar 23, 2020
We identified it
Jun 20, 2026
Summary
Missouri Medicaid (MO HealthNet) has expanded telehealth coverage during COVID-19, allowing telephone-only visits, waiving copayments, and permitting out-of-state licensed providers to bill for telehealth services. Providers can now treat new patients via telehealth without prior established relationships and bill at standard reimbursement rates using GT modifier.
Action Required
Immediately: Billing team must update system to allow telehealth claims using GT modifier for Missouri Medicaid patients. Remove copayment collection for telehealth services. Update encounter forms to capture telephone-only visits. Train staff that no facility fee can be billed when patient is at home, but hospitals can bill facility fees for distant site services on separate UB04 lines with zero charges.