Back to dashboard
MedicaidCoverageHigh impact

COVID-19: Teledentistry

Missouri Medicaid (MO HealthNet)·MO · Dentistry·Provider Notice
Effective date
Mar 23, 2020
We identified it
Jun 20, 2026
Days to comply

Summary

Missouri Medicaid (MO HealthNet) has expanded teledentistry coverage in response to COVID-19, allowing dental providers to deliver services via phone from patients' homes using new CDT codes D9995 and D9996. The policy waives several requirements including established patient relationships, copayments, and in-state licensing requirements during the pandemic.

Action Required

Action needed
Immediately: Billing team must add CDT codes D9995 ($14.82) and D9996 ($14.82) to billing system for teledentistry services. Update encounter forms to include these codes for synchronous and asynchronous teledentistry visits. Do not bill originating site facility fees when patient is at home. Ensure billing system can handle waived copayments for teledentistry services during COVID-19.

Affected Billing Codes

D9995
D9996