MedicaidDocumentationMedium impact
Pharmacy Signature Log Requirement
Missouri Medicaid (MO HealthNet)·MO·Pharmacy
Effective date
Dec 15, 2021
We identified it
Jun 20, 2026
Summary
Effective December 15, 2021, MO HealthNet (Missouri Medicaid) is reinstating the requirement for pharmacies to document counseling offers and maintain signature logs as proof of prescription delivery. Providers must reference Section 13.11.B of the Pharmacy Provider Manual for compliance details.
Action Required
By December 15, 2021: Pharmacy staff must reinstate documentation of counseling offers and maintain signature logs for all prescription deliveries. Update pharmacy procedures to comply with Section 13.11.B of the Pharmacy Provider Manual. Contact Pharmacy Administration Helpdesk at (573) 751-6963 or MHD.PharmacyAdmin@dss.mo.gov for questions about compliance requirements.