MedicaidPrior AuthHigh impact
Personal Care Program: COVID-19 Flexibilities Guidance
Missouri Medicaid (MO HealthNet)·MO·Provider Notice
Effective date
Feb 1, 2023
We identified it
Jun 20, 2026
Summary
Missouri's Personal Care Program is ending COVID-19 flexibilities effective February 1, 2023. All services must be prior authorized, telehealth is no longer permitted, and special COVID billing codes are discontinued.
Action Required
By February 1, 2023: Billing team must update system to require prior authorization for all Personal Care Program services in Missouri. Stop using any COVID-19 special billing codes immediately. Discontinue all telehealth billing including telephone checks and nurse visits. Update provider workflows to obtain prior auth before service delivery or claims will be denied.