MedicaidDocumentationHigh impact
COVID-19: DME: Prescription Signature
Missouri Medicaid (MO HealthNet)·MO · PM&R (Physical Medicine & Rehab), Orthopedics, Neurology +2 more·Provider Notice
Effective date
May 12, 2023
We identified it
Jun 20, 2026
Summary
MO HealthNet will end the COVID-19 temporary allowance for telephone prescriptions for Durable Medical Equipment (DME) on May 11, 2023. Starting May 12, 2023, written prescriptions will be required for all DME supplies and equipment.
Action Required
By May 12, 2023: Billing team must ensure all DME orders have written prescriptions from MO HealthNet enrolled physicians. Stop accepting telephone prescriptions for DME supplies and equipment. Update workflow to verify written prescription documentation before processing DME claims. Claims without written prescriptions will be denied.