MedicaidDocumentationMedium impact
COVID-19: DME: Delivery Slip Signature Requirement
Missouri Medicaid (MO HealthNet)·MO·Provider Notice
Effective date
May 12, 2023
We identified it
Jun 20, 2026
Summary
Starting May 12, 2023, MO HealthNet (Missouri Medicaid) will reinstate the requirement for patient or designee signatures on delivery slips when DME is delivered to the participant's home. This ends the temporary COVID-19 waiver that allowed DME deliveries without signatures.
Action Required
Before May 12, 2023: DME suppliers must ensure delivery personnel obtain signatures from participants or their designees on all delivery slips for home DME deliveries to Missouri Medicaid patients. Update delivery protocols and train delivery staff. Claims may be subject to audit for proper signature documentation.