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MO HealthNet Providers: Call Us For FREE!

Missouri Medicaid (MO HealthNet)·MO·Provider Notice
Effective date
Oct 1, 2024
We identified it
Jun 20, 2026
Days to comply

Summary

MO HealthNet has added a new toll-free number (833) 222-7916 for providers to access eligibility verification, claim information, and other support services. This provides an alternative to the existing (573) 751-2896 number and the eMOMED portal for provider communications.

Action Required

Action needed
Immediately: Update office contact lists and staff reference materials to include the new toll-free MO HealthNet Provider Communications number (833) 222-7916. Train staff that they will need the provider's NPI when calling and can use the 6-option IVR system for eligibility, claims, and enrollment questions.