MedicaidAdministrativeLow impact
Helping Your Patients to Their Appointments is Easy – and Free!
Missouri Medicaid (MO HealthNet)·MO·Provider Notice
Effective date
Mar 4, 2026
We identified it
Jun 20, 2026
Summary
The MO HealthNet Division has introduced an enhanced online portal through MTM Health for providers to easily request and manage free non-emergency medical transportation for eligible MO HealthNet participants. The new portal allows providers to handle ride requests, check trip status, and verify participant eligibility without phone calls.
Action Required
Front desk staff should register for the MTM Link Facility Portal to streamline patient transportation requests. Use the quick-access buttons on the NEMT provider page to register or log in. Download and display the printable patient flyer in waiting areas to inform MO HealthNet participants about free transportation services.