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Ambulance Hot Tip Regarding Completed Trip Tickets
Missouri Medicaid (MO HealthNet)·MO · Emergency Medicine·Provider Notice
Effective date
May 18, 2026
We identified it
Jun 20, 2026
Summary
Ambulance providers must ensure all trip tickets (electronic or paper) meet documentation requirements outlined in 19 CSR 30-40.375 and follow policies in the Ambulance Provider Manual. Failure to maintain proper documentation may result in claim denial or post-payment recoupment.
Action Required
Immediately: Ambulance billing teams must review all trip ticket documentation to ensure compliance with 19 CSR 30-40.375 requirements and Ambulance Provider Manual policies. Update documentation workflows and staff training to prevent claim denials or post-payment recoupment. Contact Provider Communications via eMOMED or (833) 222-7916 for claims questions.