All PlansAdministrativeLow impact
New 988 Suicide and Crisis Lifeline Offers Pennsylvanians Easy Access to Mental Health Crisis Support 24/7
UPMC Health Plan·PA·Education
Effective date
Jul 16, 2022
We identified it
Jun 20, 2026
Summary
Pennsylvania has implemented the 988 National Suicide Prevention Lifeline as a new crisis support resource effective July 16, 2022. Healthcare providers should educate patients about this 24/7 mental health crisis service as an alternative to emergency services for mental health emergencies.
Action Required
Immediately: All providers should begin informing patients experiencing mental health or substance use crises about the 988 lifeline option. Front desk staff should have 988 information available for patients. Consider adding 988 information to patient education materials and resource handouts.