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Provider OnLine improvements coming in early 2024

UPMC Health Plan·Provider Announcement
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

UPMC Health Plan is updating their Provider OnLine portal in early 2024 with improvements to eligibility searches, navigation, security management, and user interface design. These enhancements will affect how billing teams access member eligibility and network information online.

Action Required

Action needed
Early 2024: Billing team should log into Provider OnLine to explore the updated features including improved member eligibility searches and enhanced navigation. Ensure all staff members have active Provider OnLine accounts - first-time users need to complete an account administrator application. Contact Provider Services at 1-866-918-1595 with questions about the updates.

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