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Use eConsult services in Epic to support patients with substance use issues

UPMC Health Plan·Family Medicine, Internal Medicine, OB-GYN +2 more·Provider Announcement
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

UPMC Health Plan now offers eConsult services in Epic for addiction medicine support, allowing providers to electronically consult with specialists for patients with substance use issues. These consultations are billable for both requesting and responding providers, with patient cost-sharing depending on their specific plan terms.

Action Required

Action needed
Immediately: Billing team should verify billing procedures for eConsult services related to addiction medicine consultations. Ensure staff understand that both requesting and responding providers can bill for these services. Train providers on required patient consent documentation before initiating consultations.