MedicaidAdministrativeLow impact
[Indiana] Behavioral Health Care Coordination
CareSource·IN · Psychiatry·Specialty Services
Effective date
May 21, 2025
We identified it
May 9, 2026
Summary
CareSource (Indiana Medicaid) is reinforcing care coordination requirements between physical health and behavioral health providers for members receiving both services. The policy emphasizes sharing relevant patient information (treatment plans, medications, diagnoses, appointment adherence) between Primary Medical Providers and Behavioral Health specialists, and offers a standardized Coordination of Healthcare Exchange of Information form and Care Manager support to facilitate this coordination.
Action Required
No immediate billing system changes required. Providers should: (1) Become familiar with the Coordination of Healthcare Exchange of Information form available at CareSource.com > Provider > Forms; (2) Use this form when exchanging clinical information between physical health and behavioral health providers; (3) Send completed coordination forms to Indiana_BH@CareSource.com to activate Care Manager support for coordination efforts; (4) Utilize the secure provider portal at https://providerportal.caresource.com/IN/ to access member profiles and care treatment plans. This is primarily an operational/workflow enhancement for care coordination rather than a billing requirement. No claims denials are anticipated for non-compliance, as this is a reminder of existing coordination expectations.