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Important update: Rite Aid pharmacy closures and patient transition support

UPMC Health Plan·Pharmacy
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

Rite Aid pharmacy closures are impacting UPMC Health Plan members' medication access with little notice. Practices should help patients find alternative in-network pharmacies and encourage use of home delivery services to prevent medication disruptions.

Action Required

Action needed
Immediately: All staff should help UPMC Health Plan patients locate new in-network pharmacies using upmchealthplan.com/find. Encourage eligible patients to use home delivery services. Direct patients with transfer issues to UPMC Health Plan Member Services at upmchealthplan.com/contact. Front desk staff should bookmark pharmacy locator tool for quick patient assistance.

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