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Mutual News Q1 2020 Newsletter
Medical Mutual of Ohio·OH·Mutual News Newsletter
We identified it
Jun 20, 2026
Summary
Medical Mutual expanded telehealth coverage during COVID-19 emergency and provided updated billing guidelines. Key requirements include patient consent documentation, use of standard E/M codes (99201-99215), and alignment with 1995 CMS documentation guidelines for telehealth visits.
Action Required
Immediately: Update telehealth billing procedures to require patient consent documentation in medical records for all telehealth visits. Use standard E/M codes 99201-99215 and ensure documentation aligns with 1995 CMS guidelines including history, limited exam findings, and assessment/plan. Billing team must verify consent is documented before processing telehealth claims to avoid potential denials.