CommercialAdministrativeHigh impact
Update on Medical Mutual’s Transition to Availity Provider Portal
Medical Mutual of Ohio·In the News
Effective date
Aug 20, 2020
We identified it
Jun 20, 2026
Summary
Medical Mutual is transitioning from their current provider portal to the Availity platform. Key features like Claims Edit System and Provider Action Request Form will move to Availity on August 20, 2020, and the old portal will be completely eliminated on September 15, 2020.
Action Required
By August 20, 2020: Billing team must register for Availity portal at www.availity.com/medicalmutual if not already registered. Transition all portal activities including eligibility verification, claim status checks, and provider action requests to Availity platform. By September 15, 2020: Completely stop using the old Medical Mutual provider portal as it will be eliminated. Failure to transition will result in inability to access essential billing functions.