Back to dashboard
MedicaidAdministrativeMedium impact

[Georgia] CareSource Expands Partnership with SKYGEN to Leverage Enhanced Provider Services and Support for Georgia Medicaid Population

CareSource·GA · Dentistry·Provider Bulletin
Effective date
Nov 1, 2025
We identified it
May 9, 2026
Days to comply

Summary

CareSource is transitioning all Georgia Medicaid dental provider contracts from CareSource to SKYGEN (dental administrator) effective November 1, 2025. Providers must re-credential with SKYGEN, migrate to the new SKYGEN Dental Hub portal, and expect real-time updates to provider data and fee schedules managed by SKYGEN.

Action Required

Action needed
By October 15, 2025: Dental practices must anticipate receipt of a Network Transition letter from SKYGEN outlining re-credentialing requirements and steps to maintain contracted provider status. Billing team should: (1) Create accounts on the new SKYGEN Dental Hub portal at https://www.dentalhub.com/webinars if not already completed; (2) Update internal records to reflect SKYGEN as the dental network administrator; (3) Prepare to transition claim submission processes to the SKYGEN Dental Hub (which offers streamlined claim submission with instant edits); (4) Assign staff to work with SKYGEN's dedicated field representative assigned to your practice. Contact CareSource Provider Services at 1-855-202-1058 (Mon-Fri, 7am-7pm ET) with questions. Failure to re-credential with SKYGEN or migrate to the new portal by the effective date may result in loss of contracted provider status and inability to bill CareSource Georgia Medicaid members.