CommercialCoverageMedium impact
Important Pharmacy Network Change Information for 2023
Medical Mutual of Ohio·Pharmacy
Effective date
Jan 1, 2023
We identified it
Jun 20, 2026
Summary
Medical Mutual removed Kroger pharmacies from their commercial network for 2023 due to a contract dispute with ESI. Kroger remains available for Medicare Advantage members only.
Action Required
Immediately: Front desk staff must inform Medical Mutual commercial plan patients that Kroger pharmacies are no longer in-network and help them identify alternative pharmacies. Update patient education materials to reflect network changes. Continue directing Medicare Advantage patients to Kroger if preferred.