All PlansPrior AuthMedium impact
Integra Partners to Manage Durable Medical Equipment, Prosthetics, Orthotics, and Supplies Prior Authorization Requests
Healthfirst·Orthopedics, PM&R (Physical Medicine & Rehab), Physical Therapy +1 more·Prior Authorization
We identified it
Jun 20, 2026
Summary
Integra Partners will now manage prior authorization requests for durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS). This represents a change in the prior authorization vendor or process for these medical equipment items.
Action Required
Immediately: Update prior authorization submission processes to route all DMEPOS requests to Integra Partners instead of previous vendor. Billing team must update contact information and submission methods for prosthetics, orthotics, and durable medical equipment prior authorizations. Train staff on new Integra Partners submission requirements and timelines.