MedicaidAdministrativeMedium impact
Provider Letter 2023-10: RE: Post-PHE HIPAA Compliancy for Telehealth & Audio-only Services
Oklahoma SoonerCare·OK·Provider Letter
Effective date
May 12, 2023
We identified it
Jun 20, 2026
Summary
Oklahoma Medicaid providers have until August 9, 2023 to transition telehealth and audio-only services to HIPAA-compliant platforms after the public health emergency ended. Non-compliant platforms must be replaced with healthcare-specific secure communication tools.
Action Required
By August 9, 2023: All providers must transition telehealth and audio-only services to HIPAA-compliant platforms. IT team should identify and implement secure telehealth platforms, update provider training on privacy safeguards, and establish business associate agreements with VoIP/cellular service providers. Verify patient identity for unknown individuals during telehealth sessions.